Chapter 579

After tasting the new dish, the customer gave the waiter a thumbs up: “This stone pot bibimbap tastes very special. The flavors of the spices and other ingredients are just right. The taste is rich and the layers are distinct. Your chef’s skills are really good!” The waiter responded: “Thank you for your recognition. If you have any comments, please scan the QR code and fill out the questionnaire to give us feedback. Your feedback is very important for us to improve our dishes and services, and we will take every suggestion seriously.”

As customers tasted and responded to the new dishes, the new dishes of Wang’s full-line restaurants gradually gained a good reputation. Customer flow also began to slowly recover, successfully coping with the competition challenges of peers. Wang Jianye looked at the good development trend of the restaurant and said to Chen Yu and Master Li: “Everyone did a good job this time, but we can’t relax. Market competition is always there, and we must continue to innovate and improve. Only in this way can we always remain invincible in this fiercely competitive catering market.” Chen Yu and Master Li nodded in agreement.

……

This seemingly ordinary little restaurant stands out like a dark horse in the fiercely competitive catering market with its unique Korean-Singaporean fusion dishes and consistent high-quality service. The chefs are busy shuttling back and forth in the kitchen, skillfully blending the exquisiteness of Korean cuisine with the rich flavor of Singaporean cuisine.

For example, the signature Korean spicy crab uses fresh and plump crabs from Singapore and is paired with a special Korean spicy sauce. After a unique cooking method, the crab shell is crispy, the crab meat is tender and juicy, and the spicy taste jumps on the tip of the tongue, which makes people have an endless aftertaste. There is also the stone pot seafood rice, which combines the Korean stone pot rice method with Singapore’s rich seafood resources. The rice absorbs the delicious soup of the seafood, and with the special sauce and fresh vegetables, the taste is rich and full of surprises in every bite.

The waiters always have a warm smile on their faces. When customers come in, they will quickly greet them politely and guide them to their seats. They will also carefully hand over menus to customers and patiently answer all kinds of questions. During the meal, they always pay attention to the needs of customers, add water and clean the table in time, so that customers can feel the meticulous care. Gradually, this small restaurant became famous through word of mouth among diners and became a popular dining place in the local area.

Every day, from the first ray of sunshine in the morning to the lights coming on at night, the store is always crowded. Diners are either attracted by the unique fusion flavor or moved by the warm and thoughtful service of the waiters. There are office workers who rush here at noon on busy weekdays just to enjoy a moment of food comfort; there are couples who come hand in hand on a romantic night to share delicious food in a warm atmosphere; there are also family gatherings, young and old sitting around a table, and laughter echoing in the store.

However, this dazzling success is like a sharp thorn that deeply pierces the heart of Zhao Qiang, the owner of “Yue Lai Restaurant” in the next block. Yue Lai Restaurant is also a restaurant that has been in business for many years. It mainly serves local home-cooked dishes. It once had a glorious period and was often visited by residents in the surrounding area. But with the rise of Wang’s full-line restaurants, customers left in large numbers and business plummeted.

In the dimly lit private room of Yuelai Restaurant, smoke lingered, and the air seemed to be filled with a sense of oppression. Zhao Qiang sat in the main seat with a gloomy face, and the wine glass in front of him was half empty. He stared at the declining turnover figures in the account book, and the jealousy and resentment in his heart grew like wild weeds. He used to be a well-known figure in the catering industry, but now he has been overshadowed by Wang’s entire chain of restaurants. Thinking of this, his eyes were filled with resentment and anger.

“Bang!” He slammed the wine glass heavily on the table and roared with gritted teeth: “This Wang’s restaurant has taken away all my business! We can’t just sit there and wait for death!” His voice echoed in the private room with a bit of hysteria.

At this time, his confidant Sun Hao’s eyes rolled around, and like a cunning fox, he quietly approached Zhao Qiang’s ear and whispered, “Brother Qiang, I have an idea. Let’s contact the food suppliers of Wang’s All-Season Restaurants, give them more benefits, and let the suppliers raise the price. In this way, the cost of Wang’s All-Season Restaurants will definitely increase significantly, and we will see how they can maintain their current low-priced and high-quality dishes. Once the prices of their dishes go up, customers will naturally come back to us.” Sun Hao gestured with his hands as he spoke, with a smug look on his face.

After hearing this, Zhao Qiang’s eyes lit up instantly. He slapped the table and cheered loudly: “Let’s do it! Give the suppliers more sweet benefits and ask them to fully cooperate. We must bring down all the Wang’s restaurants!” A sinister smile emerged on his face, as if he had already seen the scene of the collapse of all the Wang’s restaurants.

Not long after, the purchasing manager of all Wang’s hotels noticed something was wrong. The suppliers with whom Wang had cooperated for many years and had a very stable relationship, as if they had discussed it in advance, raised their supply prices one after another, and the reason they gave was surprisingly consistent – rising costs. The purchasing manager, Xiao Li, was extremely anxious. He went to the suppliers again and again, trying to persuade them to maintain the original price, but all he got was a cold refusal.

After Wang Jianye learned about this, he immediately summoned the manager Chen Yu and the head chef Master Li to the office to discuss countermeasures. In the office, the atmosphere was so solemn that it seemed like the dead silence before a storm. Wang Jianye frowned tightly, and his fingers tapped rhythmically on the desk unconsciously. His eyes were deep and firm, and he said slowly: “There must be something wrong behind this. It seems that someone is deliberately targeting us. Chen Yu, you have a wide network of contacts in Singapore. Find a way to investigate in depth and find out who is behind this. Master Li, the supply of ingredients cannot be interrupted. Let’s start looking for new suppliers first and can’t be led by them.” Wang Jianye’s voice was steady and powerful, with a reassuring power.

After receiving the order, Chen Yu mobilized all his personal connections to get information everywhere. He traveled through the streets and alleys of Singapore, from the bustling Orchard Road to the HDB estates full of fireworks, and frequently went to various business gatherings and social occasions. He attended dinners hosted by the Chamber of Commerce and talked with bosses from all walks of life, trying to get some clues from them; he met with old classmates, chatted in a cafe, and asked indirectly if they knew anything. He did not miss any possible clues.

After several days and nights of in-depth investigation, he finally found out that the mastermind behind the incident was Zhao Qiang from Yuelai Restaurant. He rushed back to the hotel anxiously and reported the news to Wang Jianye: “Boss Wang, I have found out that it was Zhao Qiang from Yuelai Restaurant who instigated the supplier to raise the price. He just wanted to force us to raise the price of the dishes and make us lose our price advantage.” Chen Yu’s face was a little tired, but more angry.

After hearing this, Wang Jianye raised his mouth slightly, revealing a sneer of contempt: “He thinks he can defeat us like this? That’s too wild.” Wang Jianye’s eyes revealed a trace of disdain. He knew that in this fiercely competitive market, such means are not uncommon, but he will never be easily defeated. At the same time, Master Li also embarked on the difficult road of finding new suppliers. He ran all over Singapore’s food markets, from the bustling Chinatown Market, where fresh ingredients from all over the world are gathered, and the air is filled with the smell of various spices; to the exotic Little India Market, where colorful fruits and vegetables and unique spices are dazzling; to the Geylang Serai Market with a rich variety of ingredients, seafood, meat, and vegetables are all available.

Wherever he went, he carefully selected the ingredients and bargained with the suppliers. At Chinatown Market, he picked up a handful of green vegetables, carefully checked the freshness of the leaves, and asked the suppliers where the vegetables were produced and how they were grown; at Little India Market, he smelled the spices, judged their quality, and argued with the suppliers about the prices; at Geylang Serai Market, he stared at the lively seafood and bargained with the fishmongers, trying to get a better price.

After unremitting efforts, he finally found several new suppliers who were willing to cooperate. The ingredients provided by these suppliers were fresh and the prices were relatively reasonable. However, the two parties had never cooperated before, so it took time to build trust and run-in business. Master Li looked tired, but his eyes were shining with joy. He said to Wang Jianye: “Mr. Wang, I have contacted the new suppliers. Although it will take some time to ensure a stable supply, there is finally a turn for the better.” There was a hint of fatigue in Master Li’s voice, but more of relief.

Wang Jianye nodded slightly, with a determined light in his eyes: “Okay, let’s establish a cooperative relationship with the new supplier as soon as possible and strive to achieve stable supply as soon as possible. Chen Yu, since we know that it was Zhao Qiang who did it, we can’t let him go so easily. They want to start a price war, we will fight to the end, but we have to come up with a different strategy. We launched the ‘Food Experience Week’ event, supplying special signature dishes in limited quantities every day to attract customers. At the same time, we will further enhance the quality of service so that customers can truly feel that they are getting great value for money.” Wang Jianye’s words were full of determination and confidence. He believed that as long as they were united, there would be no difficulties that could not be overcome.

As soon as the “Food Experience Week” event was launched, it immediately set off an unprecedented wave of enthusiasm in Singapore. On the first day of the event, a long queue formed in front of the entrance of Wang’s All-line Restaurant early in the morning, winding from the entrance of the restaurant to the corner of the street. Customers were looking forward to tasting the special signature dishes, and some were still discussing the dishes on the menu with people around them, with excitement on their faces.

Inside the restaurant, the waiters enthusiastically guided customers to their seats and patiently and meticulously introduced the characteristics of the dishes. They wore neat uniforms and always had a smile on their faces. When handing customers menus, they would also thoughtfully recommend some suitable dishes. Every service detail was done to perfection, and they would meet any needs of customers as soon as possible.

Customers tasted the delicious dishes and gave thumbs up, praising the delicious dishes and considerate service. A white-haired old man said to the waiter while tasting Korean barbecue: “Your barbecue tastes really authentic, and the service is so good. I will definitely come here often in the future.” There was also a young couple, and the girl happily said to the boy: “This restaurant is really great, better than I thought.”

As the malicious competition spread, many customers were disgusted with Yuelai Restaurant. The restaurant was deserted and almost no one came. The waiters stood in the restaurant bored, watching the occasional customers come in with helpless expressions. Zhao Qiang was so anxious when he saw this that he paced back and forth in the restaurant like an ant on a hot pot. He was unwilling to fail like this, so he racked his brains to come up with another trick.

He carefully selected several men who were good at talking and making trouble, and arranged them to deliberately make a scene in the Wang’s All-Series Restaurant during the peak dining hours. One of the men suddenly jumped onto the table in front of everyone’s surprised eyes, and shouted loudly: “Look what this is! I found a foreign object in my food, how can I eat it? Do you have any hygiene standards in your restaurant?” While shouting, he pointed at the so-called “foreign object” on the plate with an angry look on his face.

The customers around cast strange looks at us, and the originally lively dining atmosphere suddenly became tense and depressing. Some customers put down their chopsticks and looked worried; some customers began to discuss in a low voice, doubting the hygiene of the restaurant.

After the waiter discovered the situation, he immediately reported it to Chen Yu. Chen Yu rushed to the scene immediately. He looked calm, with a polite smile on his face, and said in a calm tone: “Sir, please calm down first. We will definitely investigate this matter thoroughly.” As he spoke, he carefully checked the so-called “foreign object”. With many years of rich experience in the catering industry, he judged at a glance that someone had put it in deliberately. Chen Yu sneered in his heart and called the police directly without fear.

After the police arrived, they quickly launched an investigation. They questioned customers at the scene and checked surveillance videos, not missing any details. Through a series of rigorous investigation methods, they soon found out that it was Zhao Qiang’s people who did it. Zhao Qiang was severely punished by law for malicious competition and disrupting public order.

Wang’s entire chain of restaurants not only successfully resolved the crisis, but also gained more trust and support from customers due to a series of appropriate response measures. After experiencing this fierce business war, the restaurant’s position in Singapore’s catering market has become more stable.

Wang Jianye stood at the entrance of the restaurant, watching the customers coming in and out, feeling a lot of emotion in his heart. He knew very well that in this fiercely competitive market environment, only by continuous innovation and always adhering to quality can we go more steadily and further.

(End of this chapter)